Garuda Indonesia News
Implement New Indonesia (ID) Value Added Tax 12% on DOM Route vv EFF 01JAN2025
Dear Partners,
We would like to inform you about Implement New Indonesia (ID) Value Added Tax 12% on Domestic Route vv Effective 01 January 2025 with detail as follows:
Route : All DOM Route
DOI : on/after - 01JAN2025
DOT : on/after - 01JAN2025
Tourcode : ND10581YR24
Eligibility : Valid for FIT and Group
Please be informed accordingly.
Thank you for your best attention and cooperation.
DOMESTIC PENALTIES DOI 16 SEP 24 - UFN
Dear Partners,
We would like to inform you about update of Domestic penalties effective Date o f Issue (DOI) from 16 Sep 2024 - UFN with details as follow
Rules and Conditions refer to System
Thank you for your kind attention and cooperation
Happy Selling…
Implementation of
Booking
Audit, Update Booking and
Ticketing Policy
Kepada Mitra Yang
Terhormat,
Dengan ini kami sampaikan terhitung mulai tanggal 1 Juli 2023 Garuda Indonesia akan
memberlakukan Booking Audit kepada
Travel Agent berdasarkan Booking and Ticketing Policy for
Travel Agents yang terupdate saat ini yang tersedia pada website GA https://www.garuda- indonesia.com/id/id/terms-and-conditions/adm.
Adapun
Booking and Ticketing Policy telah
berlaku sejak
15 September
2019, perubahan Booking
Policy tahun 2023 meliputi perubahan subjek booking audit, bentuk pelanggaran, serta besaran biaya per masing-masing pelanggaran.
Secara singkat, Booking and Ticketing Policy sebagai berikut
:
|
NO |
SUBJECT |
DESCRIPTION |
CHARGES |
|
|
|
|
|
|
POS NON ID |
|
POS ID |
|
1 |
Duplicate Bookings |
Duplicate segment
or
PNR for the same passenger
with non-flyable itinerary that
simultaneously |
USD 15 per
passenger per segment |
IDR 150,000
per passenger per
segment |
|
|
2 |
Training,
Fictitious, and/or Speculative Bookings |
Reservation
created without the intention of
making
a trip, names entered
incorrectly/incompletes names
with high probability of
not
being a name of real
passenger, booking
made for testing purposes and blocking
inventory |
USD 30 per passenger
per segment |
IDR 300,000
per passenger per
segment |
|
|
3 |
Un-cancelled Inactive Segments |
All inactive segments such as (but not limited to) HX, that’s not cancelled
before flight
departure |
USD 15 per passenger
per segment |
IDR 150,000
per passenger per
segment |
|
|
4 |
Churning |
Repeated Booking-Cancel-Rebooking- Cancel more than 5
times for the same name on the same flight
data to circumvent ticketing
time limits and or achieving
GDS productivity
targets |
USD 15 per passenger
per segment |
IDR 150,000
per passenger per
segment |
|
|
5 |
Un-cancelled Waitlist |
Any waitlist segment
which remains after
departure |
USD 15 per
passenger per segment |
IDR 150,000
per passenger per
segment |
|
|
NO |
SUBJECT |
DESCRIPTION |
CHARGES |
|
|
|
|
|
|
POS NON ID |
|
POS ID |
|
6 |
Passive Booking |
Passive booking
that’s not for
ticketing purpose individual
PNR, or other reasons
such as
satisfying
GDS productivity requirement |
USD 15 per
passenger per segment |
IDR 150,000
per passenger per
segment |
|
|
7 |
Minimum Connecting Time (MCT)
Violation |
Booking
that violate minimum connecting time |
USD 300 per GA finding |
IDR 4,500,000
per GA finding |
|
|
8 |
Invalid
Ticket |
e.g restricted ticket number,
non-existent ticket number, ticket with
non-confirmed booking,
etc. |
USD 15 per passenger
per segment |
IDR 150,000
per passenger
per segment |
|
|
Note: - ADM will be issued on
a monthly basis through BSP/ARC - 1 ADM will be issued for
each subject
for
each Agent (USD 15 per ADM
issued fee applied) |
|||||
GA Info ini menggantikan
GA Info: 193/GA/JKT/IX/19
Demikian disampaikan,
atas
perhatian dan kerja samanya kami ucapkan terima kasih.
Happy Selling…